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Terms & Conditions

Your commitment to us

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Gordale and yourself.


Please ensure that you are confident you will be able to attend your booking before completing the purchase of your tickets.

Please note that we are unable to transfer/move bookings unless in exceptional circumstances. In these cases Gordale reserves the right to charge an admin fee of £3.00

Tickets may not be resold.


Please arrive at least 10 minutes before your ticket time, to ensure you are booked in without delay.

Please bring along your booking reference and/or email print out.

Please be aware that late arrivals will not be admitted and will not be offered at alternative time.


Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets.

Prices displayed on the site are correct at time of publication but are subject to change without notice.

Refunds and Cancellations

If we find it necessary to cancel the event for any reason you will be offered a full refund or if available the option to book an alternative time.

Unfortunately we cannot issue any refunds for cancellations, late arrival or failure to attend the event.


Online Booking

Once purchased on-line tickets may not be used in conjunction with any other offer. No ticket may be resold.

Any discounts or offers on-line are available for limited quantities and periods only and shall not be available on bookings made by phone or in person.

Please bring along your booking reference number and/or email print out.