This is a charity grotto run by The Hospice of the Good Shepherd, who receive 100% of the ticket price. The grotto is located in our undercover canopy area, so please wear warm clothing as it may get a little chilly.

The grotto opens 11.00am Saturday 29th November and will run until Tuesday 23rd December. Online booking in advance is essential to avoid disappointment.

Please note:

• Each 15 minute slot will have multiple children booked in - the time slots are simply a guide to reduce queue times for you. Please arrive at the start of your time slot.
• Advanced booking is essential – book now to avoid disappointment.
• Times slots for ALL Santa's Grotto sessions must be purchased in advance.
• All adults, children and infants must have a valid ticket to enter the Grotto
• Tickets will be sent to you via email, please check your junk emails if you cannot find your tickets.

On the day:

Please arrive at the beginning of your time slot to ensure all children have the opportunity to see Santa within their estimated slot.

Tickets can be presented via a paper e-ticket, or on smart phones and tablets. If using a smart phone or tablet please increase your brightness, and switch off power-saver.

Refund policy

Christmas Charity Grotto tickets are non-refundable.

An enchanting Christmas experience ideal for pre-school aged children. Enjoy a homemade biscuit and drink in the Coffee Shop, before travelling to the magical grotto to meet Santa, listen to a story and receive a special gift.

£12 per child (includes a gift)

£1 per adult

All children and adults must have a valid ticket for this experience.

Online booking essential

PLEASE NOTE:

• Tickets will be sent to you via email, please check your junk emails if you cannot find your tickets.
• The appoximate experience duration is 60 minutes
• Meet in the coffee shop at your allocated time-slot before walking down to Santa’s Grotto
• Advanced booking is essential – book now to avoid disappointment
• Suitable for children aged 5 and under

Refund Policy:

 Tickets are non-refundable.

This is a charity grotto run by The Hospice of the Good Shepherd, who receive 100% of the ticket price. The grotto is located in our undercover canopy area, so please wear warm clothing as it may get a little chilly.

Quiet-Time Santa's Grotto Experience is ideal for children that would prefer a calmer environment.

With reduced capacity sessions, turned down music and without the twinkling lights, we aim to ensure all of our guests can experience the magic of Santa's Grotto!

The grotto opens 11.00am Saturday 29th November and will run until Tuesday 23rd December. Online booking in advance is essential to avoid disappointment.

Please note:

• Each 15 minute slot will have multiple children booked in - the time slots are simply a guide to reduce queue times for you. Please arrive at the start of your time slot.
• Advanced booking is essential – book now to avoid disappointment.
• Times slots for ALL Santa's Grotto sessions must be purchased in advance.
• All adults, children and infants must have a valid ticket to enter the Grotto
• Tickets will be sent to you via email, please check your junk emails if you cannot find your tickets.

On the day:

Please arrive at the beginning of your time slot to ensure all children have the opportunity to see Santa within their estimated slot.

Tickets can be presented via a paper e-ticket, or on smart phones and tablets. If using a smart phone or tablet please increase your brightness, and switch off power-saver.

Refund policy

Christmas Charity Grotto tickets are non-refundable.